Return Policy
At Kithreps, customer satisfaction is our top priority. While we understand that issues can occasionally arise, we want to be transparent about our policies to ensure a smooth and hassle-free shopping experience for all our customers.
Please note that we do not offer returns on any orders. Once a purchase is made, it is considered final. This policy helps us maintain efficient operations and continue offering competitive prices to our valued customers.
However, we stand by our commitment to support you in case there are any problems with your order. If you receive an item that does not meet your expectations due to an issue with the product or shipping, we’re here to assist you. To address any concerns, we offer the following:
- 30% off your next purchase as a gesture of goodwill
- Free shipping on your next order to make up for the inconvenience
Our goal is to ensure that even if something doesn’t go as planned, you feel confident shopping with us again. If you experience any issues, please don’t hesitate to reach out to our support team. We’ll work with you to resolve the situation quickly and efficiently.
Thank you for choosing Kithreps. We appreciate your trust and look forward to serving you again.